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United Way of Thurston County Job Announcement

Job title: Retired and Senior Volunteer Program (RSVP) Manager

Reports to: Director of Community Impact
30 hours per week, hourly, nonexempt position

Position Summary:

United Way of Thurston County (UWTC) is a dedicated organization of staff and volunteers committed to fighting for the health, education, and financial stability of every person in every community that we serve. The RSVP Manager serves to inspire community engagement by leading, maintaining, and generating the growth of senior volunteer opportunities for United Way of Thurston County.

The RSVP Manager provides leadership and administration of the federally-funded Retired and Senior Volunteer Program in Lewis, Mason, and Thurston Counties. RSVP provides meaningful volunteer opportunities for people age 55 and older through community-based volunteer placements in our selected focus areas. The RSVP Manager leads and implements programs with the assistance of United Way staff, VISTA members, and the RSVP Advisory Council.

The Manager is responsible for all policies, rules, and regulations for the RSVP program.

Job Responsibilities:
  • Sustain, implement, and build program objectives that measurably address critical community needs with meaningful volunteer service for seniors in our community.
  • Track and report program outputs and outcomes.
  • Ensure that RSVP operates within the federal Corporation for National and Community Service (CNCS) policies, program requirements, and reporting requirements.
  • Participate in trainings organized by CNCS.
  • Lead and oversee the RSVP Advisory Council representing community sectors in Mason, Lewis, and Thurston Counties by creating agendas and recruiting new members.
  • Review and prepare financial and program reports; build and oversee program budget, with support from Director of Community Impact.
  • Ensure that RSVP members are trained, supported, and recognized.
  • Select, train, and supervise RSVP Coordinator and conduct performance evaluations, provide training and coaching.
  • Work with United Way Communications & Marketing to create outreach materials and promote RSVP via Facebook posts, newsletter articles, tabling events, and other media.
  • Participate in Washington Association of Retired and Senior Volunteer Program Directors (WARSVPD) by attending meetings, submitting reports, and attending training events.


  • Mission Oriented: Performance and professional motivations are driven by a commitment to creating real social change that leads to better lives and healthier communities.
  • Relationship Oriented: The ability to build, leverage, and maintain mutually positive relationships that provide support for and add value to RSVP, United Way, and the community.
  • Collaborator: Ability to cooperate/collaborate with customers and stakeholders to clearly define their objectives to identify solutions that solve their needs. Understands the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
  • Results Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact
  • Brand Steward: Steward of the United Way brand and understands his/her role in growing and protecting the reputation and results of the organization and greater network.

Required Qualifications:

  • Commitment to the organization and mission
  • Program management experience or working in a related field
  • Self-motivated, organized and team oriented
  • Demonstrated oral, written, organizational, and communication skills
  • Experience in effective project and grant management
  • Experience in program management and development
  • Experience in managing staff and volunteers
  • Experience developing and utilizing budgets for planning, tracking, and reporting
  • Proficient with Microsoft Office, especially MS Excel and Outlook, database systems, and web-based forms and applications
  • Reliable transportation, valid driver’s license, vehicle insurance that meets Washington State’s minimum guidelines and the ability and willingness to travel
  • Pass state and federal background checks

Desired Qualifications:

  • Excellent interpersonal and communication skills
  • Ability to organize and manage multiple priorities and work independently with flexibility
  • Enthusiasm for volunteerism and community service
  • Demonstrated experience managing federally funded programs
  • Writing, implementing and reporting on outcome-based performance measures
  • Leadership or participation on boards, councils, committees, etc.
  • Familiarity with social service providers in Lewis, Mason, and Thurston counties
  • Development and support of community advisory groups
  • Demonstrated commitment to ongoing professional development and lifetime learning
  • Ability to work collaboratively with a wide variety of individuals

UWTC is an equal opportunity employer and considers applicants for all positions with regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


To apply for this position, please submit:

  • A cover letter which addresses why you are interested in working with United Way and your abilities to meet the responsibilities of the job, no longer than 1 page
  • A resume no longer than 2 pages
  • Three professional references

Please submit your package via email to

UWTC will begin reviewing candidates and scheduling interviews after March 15, 2018. No telephone calls, please.

United Way of Thurston County offers a competitive salary and benefits package depending upon experience.